Mynetpharma unfaltering attempt is consumer satisfaction were all the products that reach customers are premium in quality and beneficial to the customers. We have the refund and cash back policies and provide 100% money back for the following:
- Untimely conveyance of products
- Delivery of dented products
- Free reshipping is done from our side in case of-
- Displeasure with our products or services
- Delivery of incorrect goods due to a fault from our side.
- Shipping at a wrong address due to an imprecision in our system.
You don’t have to return the wrong or damaged goods if delivery from our side. We will reship the products free of cost in placing a request.
A customer can cancel the order within 24 hours provided when the order is not dispatched from our side.
HOW TO OBTAIN REFUND/RESHIPMENT
Choosing for refund/reship is simple. Follow the below mentioned steps-
- Contact customer support via email or the toll free number and tell your situation or the problem
- Indicate the order number and reason for cancellation or reshipment while requesting.
- Customer support will check the details and trace the order.
- Refund-If the order has not yet been dispatched or dispatched at a wrong address, refund will be given
- Reship- If the request meets the aforementioned criteria, the product will be reshipped